Boot Camp Schedule

Boot Camps include experienced certified instruction, professional courseware, corresponding  practice exams, all certification exam vouchers (extra available).  Exclusive attention and open lab time.  Pass guarantee.  Fine catered breakfast and lunch daily, refreshments and snacks.  Quality travel and lodging arranged, if needed.

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The Certified Telecom Management Administrator certification shares core telecom essentials that empower administrators with the knowledge they need to excel in their roles.  Mastering telecommunications essentials is a necessity for business managers, accounts payable staff, and professional administrators involved in validating telecom and IT-related invoices for payment, placing orders, and opening trouble tickets with service providers; providing help desk support for users; and interfacing with telecom technicians. 

The CTMA certification is designed to help telecom administrators:

• Learn key telecom acronyms and terms

• Understand the telecommunications industry

• Learn about voice and data technology

• Integrate invoice processing best practices into current processes

• Identify incorrect telecom invoice charges

• Plan for invoice changes as MACDs occur in the environment

What You'll Learn

• Telecom terminology

• Industry history & evolution

• Voice & data network technology

• Invoice review & payment processing

• Service provider MACD processing

Who Needs to Attend

Telecom Analysts, Help Desk Technicians, Accounts Payable Staff, Telecom Administrators, and IT/IS Administrators will benefit from this bootcamp. If you are responsible for any of the following telecom elements in your organization, and wish to certify your skills in industry standards and best practices for telecom administration, then you should attend:

• Department administration

• Supporting telecom technicians

• Reviewing invoices

• Processing and coding telecom invoices for payment

• Performing service moves, adds, changes, and disconnects

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