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|  |  | Clinic 2263: Exam Preparation for the MCDST Certification | | Summary: This online clinic prepares students who are currently providing end-user support in a Microsoft Windows® XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams. Audience: IT Pro Available Offline: Yes Price: FREE Subscription: 1 year |
 |  | Course 2261: Supporting Users Running the Microsoft® Windows® XP Operating System | | Summary: In this course, you will learn to support users running the Microsoft® Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including issues related to installation, desktop management, file and folder access, hardware, printing, and network connectivity. Audience: IT Pro Available Offline: Yes Price: $349.00 Subscription: 3 years |
 |  | Course 2262: Supporting Users Running Applications on the Microsoft® Windows® XP Operating System | | Summary: In this course, you will learn to support users running applications on the Microsoft® Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including issues related to installation, desktop management, file and folder access, hardware, printing, and network connectivity. Audience: IT Pro Available Offline: Yes Price: $349.00 Subscription: 3 years |
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